Tapping the sync account button within your UNREAL Mobile application, ensures any changes made to your UNREAL Mobile account, are reflected on your phone.
For example, if you port in a new phone number to your UNREAL Mobile account, but you're not receiving any calls to your phone, this step will ensure that your phone is recognizing the new phone number.
What kind of phone are you using?
Sync Account Data Steps for an Android phone
This step will make sure that your incoming calls, outgoing calls, and text messages all recognize your new phone number.
To sync your account with your app, open the UNREAL Mobile application on your phone. Tap on the Sync Account button in the bottom right, from the ACCOUNT tab.
Sync Account Data Steps for an iPhone
This step will make sure that your incoming calls, outgoing calls, and text messages all recognize your new phone number.
To sync your account with the UNREAL Mobile app, open the UNREAL Mobile application on your phone. Tap on the circular icon in the top right corner of the app.
If you have any additional questions
About your phone number or UNREAL Mobile service, please click here to learn how to get in touch with us.