---
title: Device Support | Unreal Mobile Help Center
description: Got gadget woes? We've got your back. Dive into this treasure trove for all things device-related. Your tech deserves the ultimate treatment.
---
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1. [Unreal Mobile Help Center](https://help.unrealmobile.com/)
2. [Device Support](https://help.unrealmobile.com/device-support)
# Device Support
Got gadget woes? We've got your back. Dive into this treasure trove for all things device-related. Your tech deserves the ultimate treatment.
## 🔧 Troubleshoot
- [What is WiFi calling?](https://help.unrealmobile.com/what-is-wifi-calling)
- [Placing your first phone call using an UNREAL Mobile device using a SIM card](https://help.unrealmobile.com/placing-your-first-phone-call-using-an-unreal-mobile-device)
- [How to insert your SIM card](https://help.unrealmobile.com/how-to-insert-your-sim-card)
- [Preventing unwanted calls, including SPAM and wrong number calls](https://help.unrealmobile.com/preventing-unwanted-calls-spam-wrong-number)
- [3G Shutdown - is my phone LTE/5G compatible?](https://help.unrealmobile.com/3g-shutdown-is-my-phone-lte-5g-compatible)
- [Swapping your device](https://help.unrealmobile.com/swapping-your-device)
- [GSMA 3G Devices shutdown February 2022](https://help.unrealmobile.com/gsma-3g-devices-shutdown-february-2022)
- [How do GSM Unlocked phones work?](https://help.unrealmobile.com/how-do-gsm-unlocked-phones-work)
- [My device is not working](https://help.unrealmobile.com/my-gsm-device-is-not-working-sim-card)
- [How do I setup my phone on the GSM network?](https://help.unrealmobile.com/how-do-i-setup-my-phone-on-the-gsm-network)
- [GSM Device Compatibility Check](https://help.unrealmobile.com/gsm-device-compatibility-check)
- [How do I setup my phone on the GSMT network?](https://help.unrealmobile.com/how-do-i-setup-my-phone-on-the-gsmt-network)
- [How do I activate my UNREAL Mobile Premium SIM card?](https://help.unrealmobile.com/how-do-i-activate-my-unreal-mobile-premium-sim-card)
- [Enable iMessage and FaceTime](https://help.unrealmobile.com/enable-imessage-and-facetime)
- [How to configure APN (internet) settings](https://help.unrealmobile.com/how-to-configure-apn-internet-settings)
- [Synchronize your phone and UNREAL Mobile Account](https://help.unrealmobile.com/synchronize-your-phone-and-unreal-mobile-account)
- [How SIM cards work](https://help.unrealmobile.com/how-sim-cards-work)
- [How to manage your address book (contact list)](https://help.unrealmobile.com/how-to-manage-your-address-book-contact-list)
- [WiFi tethering, blocked calls and other features](https://help.unrealmobile.com/wifi-tethering-blocked-calls-and-other-features)
- [What is VoLTE and can I use it with my UNREAL Mobile service?](https://help.unrealmobile.com/what-is-volte-and-can-i-use-it-with-my-unreal-mobile-service)
- [Can I use my SIM in a tablet or mobile hotspot?](https://help.unrealmobile.com/can-i-use-my-sim-in-a-tablet-or-mobile-hotspot)
- [Can I check my voicemail messages from another phone?](https://help.unrealmobile.com/can-i-check-my-voicemail-messages-from-another-phone)
- [Android - eSIM manual setup instructions](https://help.unrealmobile.com/android-esim-manual-setup-instructions)
- [Is my phone LTE / 5G / VoLTE compatible?](https://help.unrealmobile.com/is-my-phone-lte-5g-volte-compatible)
- [Emergency Services](https://help.unrealmobile.com/emergency-services)
- [MMS texting on UNREAL Mobile](https://help.unrealmobile.com/mms-texting-on-unreal-mobile)
- [Configure APN (Access point name) settings](https://help.unrealmobile.com/configure-apn-access-point-name-settings)
- [Help with international calling and texting](https://help.unrealmobile.com/help-with-international-calling-and-texting)
- [Can I use picture messaging on my phone?](https://help.unrealmobile.com/can-i-use-picture-messaging-on-my-phone)
- [Unlocking my UNREAL Mobile Device](https://help.unrealmobile.com/unlocking-my-unreal-mobile-device)
- [iOS - eSIM manual installation instructions](https://help.unrealmobile.com/ios-esim-manual-installation-instructions)
- [Changing your ringtone](https://help.unrealmobile.com/changing-your-ringtone)
- [Dual SIM phones and eSIMs](https://help.unrealmobile.com/dual-sim-phones-and-esims)
- [Activated? It's time to setup your eSIM](https://help.unrealmobile.com/activated-now-setup-your-esim)
- [Activate a Unreal Mobile eSIM on Android](https://help.unrealmobile.com/how-to-activate-your-unreal-mobile-esim-on-android)
- [Tethering/using your phone as a Wi-Fi hotspot](https://help.unrealmobile.com/using-your-phone-as-a-wifi-hotspot-tethering)
- [Manage your voicemail messages on iPhone and Android](https://help.unrealmobile.com/manage-your-voicemail-messages-on-iphone-and-android)
- [Activate a Unreal Mobile eSIM on iPhone](https://help.unrealmobile.com/activate-esim-iphone)
See less ▼
- [What's New](https://help.unrealmobile.com/whats-new#main-content)
- [📢 Get up to speed](https://help.unrealmobile.com/whats-new#get-up-to-speed)
- [Device Support](https://help.unrealmobile.com/device-support#main-content)
- [🔧 Troubleshoot](https://help.unrealmobile.com/device-support#troubleshoot)
- [Account Management](https://help.unrealmobile.com/account-management#main-content)
- [🗄️ The account portal](https://help.unrealmobile.com/account-management#️-the-account-portal)
- [Orders and Payments](https://help.unrealmobile.com/orders-and-payments#main-content)
- [💸 The money stuff](https://help.unrealmobile.com/orders-and-payments#the-money-stuff)
- [Plans and Services](https://help.unrealmobile.com/plans-and-services#main-content)
- [💬 Your service](https://help.unrealmobile.com/plans-and-services#your-service)
- [About Unreal Mobile](https://help.unrealmobile.com/about-unreal-mobile#main-content)
- [📚 What we're about](https://help.unrealmobile.com/about-unreal-mobile#what-were-about)
[](https://www.unrealmobile.com)
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