UNREAL Mobile Help Center

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UNREAL Mobile Help Center

Device Support

Device Support

Got gadget woes? We've got your back. Dive into this treasure trove for all things device-related. Your tech deserves the ultimate treatment.

Premium Articles

What is WiFi calling?

Placing your first phone call using an UNREAL Mobile device using a SIM card

How to insert your SIM card

Preventing unwanted calls, including SPAM and wrong number calls

3G Shutdown - is my phone LTE/5G compatible?

Swapping your device

GSMA 3G Devices shutdown February 2022

How do GSM Unlocked phones work?

MY GSM device is not working (SIM Card)

How do I setup my phone on the GSM network?

GSM Device Compatibility Check

How do I setup my phone on the GSMT network?

How do I activate my UNREAL Mobile Premium SIM card?

Enable iMessage and FaceTime

How to configure APN (internet) settings

Synchronize your phone and UNREAL Mobile Account

How SIM cards work

How to manage your address book (contact list)

WiFi tethering, blocked calls and other features

What is VoLTE and can I use it with my UNREAL Mobile service?

Can I use my SIM in a tablet or mobile hotspot?

Can I check my voicemail messages from another phone?

Android - eSIM manual setup instructions

Is my phone LTE / 5G / VoLTE compatible?

Emergency Services

MMS texting on UNREAL Mobile

Configure APN (Access point name) settings

Help with international calling and texting

Can I use picture messaging on my phone?

Unlocking my UNREAL Mobile Device

Premium: iOS - eSIM manual installation instructions

Changing your ringtone

Dual SIM phones and eSIMs

Activated? It's time to setup your eSIM

GSMA data not working? Try this

Troubleshooting your phone after the 3G shutdown

How to activate your Unreal Mobile eSIM on Android

Tethering/using your phone as a Wi-Fi hotspot

Manage your voicemail messages on iPhone and Android

How do I activate a Unreal Mobile eSIM on iPhone?

See more

Legacy Articles

How to change your Netgear Unite WiFi password (Voip Plans)

Using your phone as a wifi hotspot / tethering (VoIP Plans)

Synchronize your phone and UNREAL Mobile Account (Voip Plans)

Internet connection appears to be offline" GSM iPhone error message"

Can I use picture messaging on my phone? (VoIP Plans)

Help with international calling and texting (VoIP Plans)

GSMA 3G Devices shutdown February 2022 (VoIP Plans)

GSM Device Compatibility Check (VoIP Plans)

Is my phone LTE / 5G / VoLTE compatible? (VoIP Plans)

Can I check my voicemail messages from another phone? (VoIP Plans)

Your new UNREAL Mobile account and phone number

How do GSM Unlocked phones work? (VoIP Plans)

How to setup your Netgear Unite Hotspot (Voip Plans)

If your CDMA device was transferred to Ting (unlocking/releasing) (Voip Plans)

How SIM cards work (Voip Plans)

What is WiFi calling? (VoIP Plans)

MMS texting on UNREAL Mobile (VoIP Plans)

3G Shutdown - is my phone LTE/5G compatible? (VoIP Plans)

GSMT 3G Devices shutdown July 1, 2022 (VoIP Plans)

Enable iMessage and FaceTime (VoIP Plans)

WiFi tethering, blocked calls and other features (Voip Plans)

Navigating the UNREAL Mobile application (VoIP Plans)

Swapping your device (Voip Plans)

Configure APN (Access point name) settings (VoIP Plans)

Placing your first phone call using an UNREAL Mobile device (VoIP Plans)

GSMA data not working? Try this

Can I use my SIM in a tablet or mobile hotspot? (VoIP Plans)

Emergency Services (Voip Plans)

Troubleshooting your phone after the 3G shutdown (VoIP Plans)

How to insert your SIM card (Voip Plans)

Unlocking my UNREAL Mobile Device (VoIP Plans)

Preventing unwanted calls, including SPAM and wrong number calls (VoIP Plans)

What is VoLTE and can I use it with my UNREAL Mobile service? (VoIP Plans)

Changing your ringtone (Voip Plans)

Install/uninstall the UNREAL Mobile application (Voip Plans)

Manage your voicemail messages on iPhone and Android (Voip Plans)

See more