Where can I check my balances and refill my account?

You can check your account balances by logging into your online account at unrealmobile.com/my-lines. Click your phone line from the drop-down menu to see youraccount balances. 

You can also check your high-speed data account balance by texting Bal or Balance to 3888 (if you have a GSMA line), or by texting Bal or Balance to 7069 (if you have a GSMT line), directly from your phone.

    Make A Payment

    Your account is set up on a Recurring Subscription when you activate your service. This means that the payment method that is associated with your account will be charged on your Next Payment date automatically. This helps ensure you do not go without service. 

    Disable automatic payments

    You do, however, have the option to manually renew your account. This requires you to remember your "Next Payment" date and risk the chance of being temporarily without service until you subscribe to a new plan. If you prefer this option, you must select Cancel Subscription.

    To resume your subscription, select SUBSCRIBE. Note that your line's "Recurring Subscription Status" will reflect as CLOSED.

    Adding More High-Speed Data 

    From your line, click on Buy More and select Add Data next to the high-speed data add-on you'd like to purchase.