How to cancel your account or your order (Voip Plans)

This information applies to our Premium SIM Cards

Don't you want be Unreal! 

Visit our website to LiveChat with an agent available, Monday - Sunday from 8 AM to 5 PM PST. Call us at 1-310-807-6388 or email us at A representative is available Monday - Friday from 8 AM to 4 PM PST so that an agent can help resolve your problem.


Can I reactivate my account?

You can reactivate canceled UNREAL Mobile account, if it's within 30 days from the date of cancellation. You will need subscribe to a new plan.


This information applies to our older, Standard SIM

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Canceling your account?

If you'd like to cancel your account, you can do so online by logging into

Please Note: If you plan to port your number out of your UNREAL Mobile account, you must do so before canceling the service, otherwise the number may be lost. To cancel the account:

Step 1: Click on the Settings icon

Step 2: Click on Account Status

Step 3: Click on Cancel Account

You may need to enter your account password and confirm the cancellation. The account is canceled right away.