This information applies to our Premium SIM cards only.
Important: Please allow 5 minutes before trying to activate your eSIM.
Unreal Mobile is happy to offer an eSIM option for our iPhone and calling plans. Select a plan from our website, https://www.unrealmobile.com/ and choose "Plans" in the header. You can also select a calling plan with an iPhone purchase, and you will receive an eSIM along with your device delivery.
Here's some important information about purchasing an eSIM:
- eSIM is available on the GSMA network at this time.
- eSIM for GSMT is not yet available.
- At this time, eSIM is available through online purchase only.
Visit https://www.unrealmobile.com to get started.
Will my phone work with eSIM?
Phones must be carrier unlocked to work with eSIM.
If you're using a dual SIM phone, you can use eSIM as your only cellular plan or you may use a physical SIM card for your first cellular plan and eSIM as the second. You cannot use two eSIM cellular plans in your dual SIM phone (unless you have an Apple iPhone 13, iPhone 13 Mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max).
Note: iPhone 14 series phones are eSIM only. They cannot accept a physical SIM.
List of eSIM-compatible phones
iPhone XS, iPhone XS Max, iPhone XR, or later support eSIM.
If you purchased an iPhone 14 or iPhone 14 Pro model, your iPhone does not have a physical SIM tray, and will only activate with an eSIM.
Most newer, flagship Android phones are also eSIM compatible. Review the list of eSIM-compatible devices and models. If you do not see your device on this list, check back. As the technology becomes more common, newer devices will be updated to include eSIM compatibility.
Ordering an eSIM online
Step 1: Unreal Mobile offers calling plans starting at just $20 per month. Visit https://www.unrealmobile.com and select "Plans" in the header.
Step 2: Confirm that your device is eSIM compatible on the cart page. Select your phone manufacturer (for example, Apple, Samsung, HTC, etc.) and select your phone model (for example, iPhone 12, Galaxy S12, U20, etc.) from the drop down menu. If your device, is not compatible, not to worry check out our "Phones" select in the header.
Step 3: Log into your existing account or Register a new account.
Step 4: Complete your order and your confirmation code along with your order details will appear, ready for quick activation.
Step 5: You can proceed to activate your eSIM or we recommend jotting down your Confirmation Code for your reference.
***This code is important because it contains your pre-paid plan and other order details. Keep it secure.
Step 6: You will be re-directed to our activation page, https://www.unrealmobile.com/activate and your confirmation code will be pre-populated. During the activation process, transfer your phone number over from another wireless carrier or get a new phone number.
**If you move to another page, not to worry, as long as you logged into your account, your confirmation code will appear on the activation page.
Step 7: After activation, you'll receive your eSIM download instructions.