---
title: Why did you charge me?
description: There are a few reasons you may have incurred a charge from Unreal Mobile. You'll be charged when your plan renews or if you make a purchase.
---
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2. [Orders and Payments](https://help.unrealmobile.com/orders-and-payments?hsLang=en)
3. [💸 The money stuff](https://help.unrealmobile.com/orders-and-payments?hsLang=en#the-money-stuff)
# Why did you charge me?
There are a few reasons you may have incurred a charge from Unreal Mobile. Review the following information to learn about our different charges and payment types.
#### **Paying your bill**
Unreal Mobile is a paperless provider. At the end of each billing cycle, the credit or debit card on your account is automatically charged for your selected plan—no action needed. You can view your renewal date anytime by logging into your Unreal Mobile account. Please note that your card is charged **2 days before your renewal date** to ensure uninterrupted service.
**If you turn off auto-pay:**
You won’t be charged automatically. Instead, you’ll need to log in at the end of each billing cycle to make your payment. Be sure to submit payment before your cycle ends to avoid any service interruption.
#### You've Placed an Order
If you have placed an order for a device, plan, or add-on, you will incur a charge. This involves going through our order process and entering your payment information on our checkout page. You will receive an email receipt with your purchase.
If you have any additional questions about your bill, reach out to us! [Click here](https://www.unrealmobile.com/contact-us) to contact an Unreal Mobile representative.
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