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Device Support
Got gadget woes? We've got your back. Dive into this treasure trove for all things device-related. Your tech deserves the ultimate treatment.
🔧 Troubleshoot
- What is WiFi calling?
- Placing your first phone call using an UNREAL Mobile device using a SIM card
- How to insert your SIM card
- Preventing unwanted calls, including SPAM and wrong number calls
- 3G Shutdown - is my phone LTE/5G compatible?
- Swapping your device
- GSMA 3G Devices shutdown February 2022
- How do GSM Unlocked phones work?
- My device is not working
- How do I setup my phone on the GSM network?
- GSM Device Compatibility Check
- How do I setup my phone on the GSMT network?
- How do I activate my UNREAL Mobile Premium SIM card?
- Enable iMessage and FaceTime
- How to configure APN (internet) settings
- Synchronize your phone and UNREAL Mobile Account
- How SIM cards work
- How to manage your address book (contact list)
- WiFi tethering, blocked calls and other features
- What is VoLTE and can I use it with my UNREAL Mobile service?
- Can I use my SIM in a tablet or mobile hotspot?
- Can I check my voicemail messages from another phone?
- Android - eSIM manual setup instructions
- Is my phone LTE / 5G / VoLTE compatible?
- Emergency Services
- MMS texting on UNREAL Mobile
- Configure APN (Access point name) settings
- Help with international calling and texting
- Can I use picture messaging on my phone?
- Unlocking my UNREAL Mobile Device
- iOS - eSIM manual installation instructions
- Changing your ringtone
- Dual SIM phones and eSIMs
- Activated? It's time to setup your eSIM
- Activate a Unreal Mobile eSIM on Android
- Tethering/using your phone as a Wi-Fi hotspot
- Manage your voicemail messages on iPhone and Android
- Activate a Unreal Mobile eSIM on iPhone