How to contact us

Speak with a Customer Service member?

We're here for you! UNREAL Mobile representatives are available by phone, 8AM to 5PM PST Monday through Friday,1-310-807-6388.

UNREAL Mobile agents are available by email, send your message to support@unrealmobile.com.

UNREAL Mobile agents are available by chat from 8AM to 5PM PST Monday through Friday, and 8AM to 5PM PST Saturday and Sunday. Click the bubble that appears in the bottom right corner of your screen at https://www.unrealmobile.com/contact-us to begin chatting with an agent.

For customers using our Premium cellular voice service

Online Self-Service

Did you know that you can manage your account, view usage, change billing information, cancel service, and much more at unrealmobile.com/my-lines?

What do you need to do?

We’ve built several advanced self-service tools to manage your account anytime, anywhere. Click here to sign in to your account.

For customers using our older, Standard SIM cards

Online Self-Service

Did you know that you can manage your account, view usage, change billing information, cancel service, and much more at my.urealmobile.com?

What do you need to do?

We’ve built several advanced self-service tools to manage your account anytime, anywhere. Click here to sign in to your account.

This content applies to both Premium cellular SIM cards and older, Standard SIMs.

Advanced Knowledge Base

This very knowledge-base contains over 200 articles, built to answer thousands of questions, from just a couple clicks of your mouse. These are our top 10 articles: