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All Planned Not planned Completed Answered No status Newest post Recent activity Votes Comments
  • Transfering existing/active service to a new sim card when phone or sim gets lost Completed
    • William Hawkins
    • October 16, 2019 23:12
    3 votes 5 comments
  • inactive service due to an unforeseen technical issue. Completed
    • Ran Tao
    • April 26, 2022 18:51
    2 votes 1 comment
  • Calling out and in only on WiFi Completed
    • Paul Chiang
    • April 29, 2020 15:18
    2 votes 1 comment
  • Problem receive sms Completed
    • Sunny Sheng
    • April 11, 2020 06:30
    2 votes 1 comment
  • port out Completed
    • kumar patel
    • December 09, 2019 22:02
    2 votes 1 comment
  • Phone Service not working without wifi Completed
    • Xiaodan Wang
    • June 13, 2022 21:51
    1 vote 1 comment
  • can't connect to the server Completed
    • Xiaodan Wang
    • April 20, 2021 21:28
    1 vote 1 comment
  • Cannot make call or receive call Completed
    • Kit So
    • November 18, 2020 23:54
    1 vote 1 comment
  • No email response from UNREAL after estimated Time of Completion Completed
    • Jacob Wallace
    • November 02, 2020 14:19
    1 vote 1 comment
  • How do I answer call Completed
    • Ben Saucer
    • September 17, 2020 15:04
    1 vote 1 comment
  • Need UNREAL phone number for account activation Completed
    • unknown
    • August 10, 2020 11:49
    1 vote 1 comment
  • Very slow data speed since APN update Completed
    • John Ryan
    • June 27, 2020 22:30
    1 vote 1 comment
  • No Data Completed
    • Steve Goatcheese
    • June 24, 2020 09:57
    1 vote 1 comment
  • No access to cellular service. Only wifi. I can only call and text when connected to wifi. Completed
    • William Reck
    • June 22, 2020 22:27
    1 vote 1 comment
  • Text & Phone not working Completed
    • Todd Lakes
    • June 22, 2020 20:07
    1 vote 1 comment
  • Unable to receive calls as all incoming calls are going to voicemail. Completed
    • Zhi Li
    • June 18, 2020 08:52
    1 vote 1 comment
  • Jpeg File not supported when texting picture Completed
    • Khanh Pham
    • May 12, 2020 05:13
    1 vote 1 comment
  • VERY SLOW DATA SPEEDS Completed
    • James Kaufman
    • May 08, 2020 18:45
    1 vote 2 comments
  • Unfortunately, Unreal has stopped. Completed
    • cecil w howard jr
    • April 29, 2020 15:11
    1 vote 1 comment
  • Slow data speed Completed
    • Richard Allen
    • April 16, 2020 20:48
    • Edited
    1 vote 1 comment
  • Can't connect to mobile network after Premium upgrade Completed
    • Stephen Shindle
    • March 21, 2020 15:49
    1 vote 1 comment
  • My hotspot will not connect to the Internet. Completed
    • aaron bennett
    • March 13, 2020 23:18
    1 vote 1 comment
  • No data connection since the update Completed
    • Edward Sales
    • February 29, 2020 15:03
    1 vote 1 comment
  • Text messages at limit? What happened to unlimited? Completed
    • Robert Mangano
    • February 26, 2020 13:42
    1 vote 1 comment
  • I want to upgrade to Premium voice Completed
    • CARL DONDERS
    • February 25, 2020 20:16
    1 vote 1 comment
  • Port out please help Completed
    • CARTER SMITH
    • December 10, 2019 21:45
    1 vote 2 comments
  • Urgent Completed
    • Curtis Brazille
    • December 08, 2019 00:58
    1 vote 1 comment
  • Refund money Completed
    • Anar Mirzayev
    • December 05, 2019 18:41
    • Edited
    1 vote 1 comment
  • Refusing to release my number! Completed
    • JERIUS NASSIF
    • December 04, 2019 19:35
    1 vote 2 comments
  • Can't activate sim Completed
    • unknown
    • November 22, 2019 23:40
    1 vote 2 comments
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