Second time in a row that service is disconnected
Completed
This is the second time in a row that around mid-month my service is disconnected for no apparent reason. I can't call or text and this is a huge problem when you only have one phone and your family depends on it. Last time, the folks at UNREAL were able to fix the issue almost immediately. This time, I keep waiting and waiting. How can we prevent this from happening again once and for all?
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Hi!
Thanks for reaching out to us here!
We apologize for the delayed response, Belen Vicens.
Upon review, we noticed our representatives have addressed your concern. We can confirm your problems have been resolved.
Should you have any further questions please don't hesitate in replying to your support ticket or simply create a new post here.
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