Phone Service not working without wifi
Completed
I've submitted the same issue since last Wednesday. I received an email said completed without resolving anything. My phone still can't call/ send/receive off wifi
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Hello, Xiaodan Wang!
Thank you for contacting us back!
We're sorry to learn this, be assured, that we'll be more than happy to help you resolve this issue in a timely manner.
As you expressed, we noticed you contacted us previously on 6/9/2022. We can see the ticket #16635 was created to assist you accordingly.
We'd recommend you to please reply there and we will gladly look into this issue to resolve it accordingly.
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