My account stopped working _AGAIN_ after it renewed
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My account stopped working _again_ after it renewed on November 12th. My account page says that my account is active, but I'm unable to use any data (internet, texting, etc.).
This is the 3rd time this year this has happened to me and migrating my account to whatever new system was supposed to fix it.
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Hello Cassandra Love!
Thanks for reaching out to us! Our apologies for the inconvenience experienced with the service.
We've created a private message to follow up on your concern as we'll need to gather and provide private account information. Please be sure to check your inbox at your convenience.
We appreciate your patience!
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