Since last December I have not been able to receive calls on my UNREAL mobile, nor have I been able to send and receive text messages. My plan is supposed to include unlimited phone calls and text messaging plus 1 GB of data. At first I was also not able to make calls but I was able to fix that. However, I have not been able to receive calls and resolve the text messaging these last months despite trying many things, including downloading the APR configuration again. I have a renewal in 2 days and if this does not get resolved by then I will cancel service and move to another provider as I am not being provided the services included in the plan I paid for.
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