Can't recieve incoming calls or send/recieve sms.
CompletedMy phone for about a week now hasn't been able to send or receive text messages. I also don't get incoming calls. Anytime my wife calls me it says my # is no longer in service. I can make out going calls to anyone including her with the same # . Bill is paid. I've tried to get ahold of customers service. At this point I don't know what else to do. We have tried restarting phone. Taking sim & putting it back in. Even factory resetting the phone. Help! Very inconvenient
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Hello Jaheid Brockers!
Thank you for contacting UNREAL Mobile. :)
We apologize for the inconvenience experienced, we’re more than willing to help you resolve this issue as quickly as possible.
We've created a support ticket to follow up on your concern as we'll be providing private account information, please be sure to check your email and reply to this message at your earliest convenience with the required information.
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