My phone for about a week now hasn't been able to send or receive text messages. I also don't get incoming calls. Anytime my wife calls me it says my # is no longer in service. I can make out going calls to anyone including her with the same # . Bill is paid. I've tried to get ahold of customers service. At this point I don't know what else to do. We have tried restarting phone. Taking sim & putting it back in. Even factory resetting the phone. Help! Very inconvenient
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