Not receiving SMS short code text msgs
Completed
It doesn't get any text from any 5 digit SMS short code numbers. Like if trying to verify an account or to confirm a number on any account and it sends a text but i never get them!. Acct is synced, I've removed simcard and reinstalled the app, power cycled the phone, done it all. I do get regular text msgs. Phone number ending in 509-xxx-1353
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Hello!
We have carefully checked the account associated with your Community profile and our records indicate your account is currently active and in good standing, Erica Hardesty. :)
Please, be advised, if you're trying to receive a verification code text in order to confirm an account, note, since our phone service uses a VoIP calling application, instead of the dialer that comes with the phone, these shortcodes will not work. You might try to authorize your account over email as an option.
Should you have any further questions please don't hesitate to contact us back by creating a new post here. :)
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