I am unable to receive calls on my IPhone X, I can make calls. But when Someone calls me from another Mobile phone, goes to voice mail if app is not open. If app is open and active, can receive call but does not ring. Never receives call whether app is open or not from a vonage caller and always goes to voicemail. Never rings when there is a call. Have uninstalled the app, profile individually and also together. No affect. Recently got a new SIM and no improvement after SIM change and uninstall/install apps or profiles.
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