Hello. I have 2 lines with you guys under my name Richard Carter. The line that ends in 0123 is a $20 per 3 month 1GB/month plan which renews on April 1. The other line that ends in 3122 is $60 per 3 months with 5GB/month that renews on February 4. I pay both of these accounts with PayPal, yet I'm still getting billed with other charges directly to my credit card. I got one charge of $19.99 today that I'm not sure is from an old account but I believe it is since I had this exact problem exactly 3 months ago - service request number 1301. That old number may have been XXX-XXX-2992. The card being billed is an American Express under my name ending in XXXX. Please reverse this charge and delete every trace of it from your billing system. I opened another ticket about this today - request 3606.
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