App not working says not active but online shows its active

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  • Unreal Mobile Community

    Hello Aseem poudyal!

    Thank you for contacting UNREAL Mobile. 

    Upon checking account associated with your profile, we confirmed you were assisted by one of our representatives earlier today, through Incident #1427. 

    In order to avoid confusion, please continue to relay any updates to them as they are overseeing your current concerns.

    Your patience and understanding is greatly appreciated!

     

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