Cancel my account
CompletedI need to cancel my service and change carriers but I'm told my unlocked phone somehow was locked to this provider and another sim card won't work. How do I correct this? I'm moving overseas in a few days.
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Hello Kevin!
We're sorry to learn this!
Upon checking your account, we confirmed you were assisted by one of our representatives on earlier today, through Incident #713.
Should there be anything else we may assist you with, please feel free to reply to this message and we'll be happy to help you.
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