Cancel my account
Completed
I need to cancel my service and change carriers but I'm told my unlocked phone somehow was locked to this provider and another sim card won't work. How do I correct this? I'm moving overseas in a few days.
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Hello Kevin!
We're sorry to learn this!
Upon checking your account, we confirmed you were assisted by one of our representatives on earlier today, through Incident #713.
Should there be anything else we may assist you with, please feel free to reply to this message and we'll be happy to help you.
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