cant recieve incoming calls
CompletedI ported my number over from straight talk it says port successful I followed all prompts and it says all is good to go I can make calls send and recieve texts but when someone calls me they get a busy signal!
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Hello Sharon Woodell!
Thank you for contacting UNREAL Mobile. We apologize for the delay in getting back to you.
Upon reviewing your account associated with email sxxxxxxxxx@gmail.com we were able to learn you were already assisted by another agent on 10-14-2019, through Incident #556. Therefore, in order to avoid confusion, please continue to relay any updates to her as she is overseeing your current concerns.
We appreciate your patience and understanding.
Should there be anything else we may assist you with, please feel free to reply to this message and we'll be happy to help you.
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Hello Michael Yu!
We're sorry to learn you've been experiencing issues with our service!
Upon reviewing your account, we've noticed you were already assisted by one of our representatives on 10-15-2019, through Incident #647. In order to avoid confusion, please continue to relay any updates to her as she is overseeing your current concerns.
We appreciate your patience and understanding.
Should you have doubts or questions, please feel free to reply to this message and we'll be more than happy to help you.
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Hello Lyle Keeton!
Thank you for contacting Unreal Mobile, we apologize for the inconvenience.
Just to make sure we're on the same page, would you be so kind as to provide us the last four digits of the ICCID in question?
We'll be looking forward to your reply to continue assisting you.
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