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  1. UNREAL MOBILE
  2. Device Support

Device Support

Troubleshooting

  • How do I setup my phone on the GSMT network?
  • GSMA data not working? Try this
  • Troubleshooting your phone after the 3G shutdown
  • Configure APN (Access point name) settings
  • Synchronize your phone and UNREAL Mobile Account
  • "Internet connection appears to be offline" GSM iPhone error message
See all 7 articles

Compatibility

  • GSMT 3G Devices shutdown July 1, 2022
  • GSMA 3G Devices shutdown February 2022
  • Why was I sent a new SIM card?
  • Is my phone LTE / 5G / VoLTE compatible?
  • 3G Shutdown - is my phone LTE/5G compatible?
  • 5G on UNREAL Mobile
See all 13 articles

Finished setting up? Use the device

  • Enable iMessage and FaceTime
  • Navigating the UNREAL Mobile application
  • MMS texting on UNREAL Mobile
  • Using your phone as a wifi hotspot / tethering
  • Placing your first phone call using an UNREAL Mobile device
  • Does UNREAL Mobile offer Visual Voicemail services?
See all 14 articles

Setting Up Your SIM card

  • How do I setup my phone on the GSM network?
  • How do I activate my UNREAL Mobile Premium SIM card?
  • I received an “unsupported zip code" error upon activation
  • Setting up your Premium Unreal Mobile SIM Card
  • MY GSM device is not working (SIM Card)
  • How SIM cards work

CDMA (Sprint Compatible) devices

  • The Bring Your Own Phone process

Hotspot Device Support

  • Can I use my SIM in a tablet or mobile hotspot?
  • How to change your Netgear Unite WiFi password
  • How to setup your Netgear Unite Hotspot
  • Make the Switch

    • Wireless Plans
    • Transfer Your Number
  • Get Started

    • Activate Your Account
    • Configure Your Handset
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