Device Support
Troubleshooting
- How do I setup my phone on the GSMT network?
- GSMA data not working? Try this
- Troubleshooting your phone after the 3G shutdown
- Configure APN (Access point name) settings
- Synchronize your phone and UNREAL Mobile Account
- "Internet connection appears to be offline" GSM iPhone error message
Compatibility
- GSMT 3G Devices shutdown July 1, 2022
- GSMA 3G Devices shutdown February 2022
- Why was I sent a new SIM card?
- Is my phone LTE / 5G / VoLTE compatible?
- 3G Shutdown - is my phone LTE/5G compatible?
- 5G on UNREAL Mobile
Finished setting up? Use the device
- Enable iMessage and FaceTime
- Navigating the UNREAL Mobile application
- MMS texting on UNREAL Mobile
- Using your phone as a wifi hotspot / tethering
- Placing your first phone call using an UNREAL Mobile device
- Does UNREAL Mobile offer Visual Voicemail services?