This content applies to both Premium cellular SIM cards and older, Standard SIMs.
To cancel your UNREAL Mobile account, please contact our customer service team by calling 1-310-807-6388, emailing us at firstname.lastname@example.org, or chatting with us by clicking on the LiveChat bubble located in the bottom right corner of the screen.
Agents are available Monday - Friday 6AM to 5PM PST, Saturday and Sunday from 8AM to 4PM PST.
Cancelling your automatic payment
If you're looking to cancel automatic payments instead, read our article here.
Didn't receive your SIM card?
UNREAL Mobile is undergoing a transition, if you have not received a new SIM card to switch over, don't worry! A representative can assist you with this. Contact us for help.