This information applies to our Premium SIM Cards
We're sorry to see you go! If there's anything we can do to improve your experience please contact us by going to unrealmobile.com/contact-us.To cancel your account or order, get in touch with our customer support team. Visit our website https://unrealmobile.com/contact-us to LiveChat with an agent. Call us at 1-310-807-6388 or email us at support@unrealmobile.com. A representative is available seven days a week from 6 AM to 5 PM PST Monday - Friday and 8 AM to 4 PM PST Saturday and Sunday.
Can I reactivate my account?
Unfortunately, we are unable to reactivate canceled UNREAL Mobile accounts. You will need to sign up for service again using a separate email address.
This information applies to our older, Standard SIM
We're sorry to see you go! If there's anything we can do to improve your experience please contact us by going to unrealmobile.com/contact-us.
Canceling your account?
If you'd like to cancel your account, you can do so online by logging into my.unrealmobile.com.
Please Note: If you plan to port your number out of your UNREAL Mobile account, you must do so before canceling the service, otherwise the number may be lost. To cancel the account:
Step 1: Click on the Settings icon
Step 2: Click on Account Status
Step 3: Click on Cancel Account
You may need to enter your account password and confirm the cancellation. The account is canceled right away.