This information applies to our Premium SIMs
Upgraded Premium SIMs support advanced calling features like WiFi calling, WiFi hotspot and Visual Voicemail (for compatible phones). At this time, additional services are not available to Premium SIM card customers.
This information applies to older, Standard SIMs
What are added services?
We offer added services that improve the functionality of your UNREAL Mobile device. These added services are available for an additional fee and you can add or remove services to and from your account at anytime.
Visit my.unrealmobile.com/services to sign up for one of these added services. You will incur the full charge for the service when you add it to your account, so we recommend signing up for added services towards the beginning of your billing cycle.
Need help adding a service to your account? Read this.
Available services and what they do
Data Roll Over
When you sign up for service, you select a data plan that works for you. All of our plans provide unlimited data, but there is a limit to the amount of High Speed (LTE) data that you can use. Once this limit has been reached, you will still have data services, but at slower speeds.
With the Data Roll Over service, if you do not use all of the High-Speed data allotted to you, up to 500MBs will Roll Over to your next billing cycle. For example, if you sign up for the 2GB Unlimited Data Plan, but you only use 1GB, you will have 1GB of data left.
Of that, 500MBs will roll over, and in the next billing cycle, you will have 2.5GBs of High-Speed data.
Keep in mind, 1GB = 1024 MBs.
Data Roll Over Plus
With this service, you can Roll Over up to 1GB of unused LTE data, and keep it for the next billing cycle.
For example, if you sign up for the Unlimited Everything + 2GBs of LTE data plan, and use only 1GB in a billing cycle, the extra 1GB of LTE data will roll over to the next month of service. The following month, when your billing cycle renews, you will have 3GBs of LTE data available. (2GB from your monthly plan + 1 GB as a result of the Data Roll Over Plus service).
Please Note: Data gained from completing offers or earned from adding friends cannot be rolled over. Only data from your Unlimited Everything Plan will work with the Data Roll Over Plus service.
Private Internet (VPN)
Private Internet is a VPN (virtual private network) service. It protects your calls, texts and data usage from being accessed by third parties, by creating a private network connection over the internet. This service is available for PC computers, MAC computers and Android tablets and phones.
UNREAL Mobile's Private Internet service is not available for iOS devices at this time.
You can enroll in the Private Internet added service through your UNREAL Mobile phone or SIM card account, even if you plan to use the Private Internet service for your computer or tablet device. After enrolling in the service, by going to my.unrealmobile.com/services, you will then receive a download link that you can use on your computer, tablet or phone to install Private Internet (VPN).
You can purchase VPN service for 1 device, 3 devices or 5 devices. To learn more about how VPN works, and to read instructions for setting up the VPN service, click here.
This service compresses our record of your data usage, allowing you to save money while keeping more of your data. If you use 500MBs of data in a single billing cycle, with the Data Saver service, your account will show a record of only 250MBs of usage.
Our Ad Block service works with Android phones running KitKat 4.4.3+, to hide advertisements on the web and in select mobile applications.
Key features include:
• Block annoying ads
• Save your internet data
• Use apps and play games with minimal ads
To learn more about the Ad Block service, and how to get it set up, click here.