Paying your bill
UNREAL Mobile is a paperless company. When your billing cycle renews, the credit card on file will automatically be charged for any prepaid monthly data plan or added service that your account is signed up for.
You really don't have to do anything, we'll do all the work for you. You can check out the day your cycle renews on your home account page under the usage bar.
Can I use my account credit to pay my bill?
Currently, we're not able to use any available account balance for payment on monthly costs. It's used simply to add additional high speed (LTE) data to your account.
However, any Subscription Credit that has been applied to your account, will be used to cover your monthly plan charges.
Step 1: Log into your account at my.unrealmobile.com.
Step 2: Click on the Billing tab, from the navigation bar at the top of the page.
Step 3: Click on Update Billing Information.
From here, you can update the credit card, debit card, or PayPal account on file. Any charges for your plan, services, or data usage will be deducted from this method of payments.
Please Note: Any refunds that are issued, will return to the original method of payment, regardless of the information the account is updated with. If you have any additional questions, please click here to get in touch with us.