Are you unable to make or receive picture messages via text? You need to activate MMS. This information applies only to Sprint Android phones! Complete the following steps:
Dial the activation code
Step 1: Dial ##3282# (if you have a Nexus device dial *#*#3282#*#*)
Step 2: From here, take one of the following paths. This can vary based on the type of device you have:
* Tap 'Edit' > Enter your MSL Code > Tap 'MMSC' > Enter: http://mms-sp.freedompop.com > Tap 'OK' > Tap the back key until you are back at the home screen
Tap 'Edit' > Enter your MSL Code > Tap 'Advanced' > Tap 'MMSC Setting' > Tap 'MMSC' > Enter http://mms-sp.freedompop.com > Tap 'Save' > Tap the back key until you are back at the home screen.
Tap 'MMS' > Tap 'Edit' > Enter your MSL Code > Tap 'Set URL' > Enter: http://mms-sp.freedompop.com > Tap 'OK' or 'Save' > Tap the back key once and phone will restart.
IMPORTANT! Make sure the URL starts with "HTTP", and NOT "https".
Step 3: Once you've entered the new MMS web address, and saved it, restart your phone. On some devices, it may reboot on its own.
Please Note! Your MSL Code is unique. To find it, check the packaging your device arrived in. There is a card inside that displays your unique MSL.
Still, don't see it? You can also get this code from your account at my.unrealmobile.com/devices. Log in, and click Devices from the navigation bar.
If you're still having trouble, contact us. Click here to learn how.