Installing eSIM is quick and easy
Dual SIM functionality is required for eSIM to work. If your phone does not already support dual SIM functionality, a software update will be required to include it.
For most phones, you may use a physical SIM and 1 (one) eSIM on the same device. Only certain iPhones (iPhone 13 and newer models) can support multiple eSIMs at one time.
This information is changing frequently as eSIM is a new technology. Please check back for updated information, and please contact our customer service team if you have any questions about device compatibility or eSIM functionality.
After activation you’ll receive a QR code containing your eSIM profile. Keep it safe! This code will appear on the website after you finish the activation process and will also be provided by email. Click the link in the email that was sent to you after finishing the activation process to get your QR code.
For detailed guidance on installing your eSIM onto your phone, refer to the articles below:
- Click here for step-by-step instructions on iOS.
- Click here for step-by-step instructions on android.